[SOLVED] The Tenants Crashing and Black Screen Issues

Tenants developed by Ancient Forge Studio is here and has everything to get you excited in this puzzle simulation game. However, many PC players reported a black screen, and random errors just ruined the gameplay.

If you are one of the actors who has these kinds of problems, don’t worry, because here we give you some general steps to solve these problems.

[SOLVED] The Tenants Crashing and Black Screen Issues

Before commencement of work

To start solving problems, you need to familiarize yourself with the requirements of the tenant’s system. Make sure your computer is powerful enough to process the game correctly. Below are the minimum and recommended system requirements for tenants.

Minimum system requirements

  • OS : Windows 7 64-bit or higher
  • Processor: Intel Core i3 3.20GHz / AMD Phenom II X4 955 3.2GHz
  • Memory: 4 GB RAM
  • Graphs : GeForce GTX 560 / AMD R7-260X

Recommended system requirements

  • OS : Windows 10 64bit
  • Processor: Intel Core i5-8400 / AMD Ryzen 5 1600
  • Memory: 8 GB RAM
  • Graphs : GeForce GTX 970 / AMD Radeon RX 580

If your computer does not meet the minimum system requirements, we strongly recommend that you upgrade your hardware. For players who have reached at least the minimum system requirements, try the following fixes.

Recommended corrections

  1. Check the game integrity files
  2. Updating the PC drivers
  3. Enforcing the shutdown of resource grabbing software
  4. Disable the game or exclude it from the antivirus.

Checking the integrity of the game file

When you encounter a game that breaks into the tenants’ homes, you must first check the integrity of the game. This method repairs all damaged or missing files that cause the tenant game to crash. Below are the steps to do this:

  1. Open Steam and click on the Library tab.
  2. Find the tenant icon on the left and right click on it.
  3. Select Properties and click on the Local Files tab.
  4. In this section, click on Verify Game File Integrity…….

Wait until the check is completed and see if the problem has been solved. If not, proceed to the next step.

PC driver update

Another reason why you crash a black screen and a random game when playing The Tenants is that your drivers are overtaken. Below are download links to get the latest official drivers for your computer.

Close Resource Shredding Software

You probably have a lot of software installed on your computer. Some of these software tools constantly consume resources, which can lead to disruptions in the tenant’s activities. We strongly recommend that you close any applications that you do not use while playing The Tenants.

Some of the most popular applications that consume a lot of resources in the background are the Chrome browser, the media player, and so on. You can close these applications by closing them using Task Manager.

Deactivate or exclude antivirus

Antivirus is another reason why tenants keep appearing on your PC. Antivirus companies generally update their software to increase security. It is possible that the tenant’s executable file (.exe) is marked as a virus.

When you download the game from an official website like Steam, we are 100% sure that the game files are safe. So you need to exclude the .exe of Beyond The Wire and see if the problem is solved.

And that’s it for this guide to solving problems with tenants. We hope the above method has helped you. If you have any other suggestions, please feel free to let us know by leaving a comment below.

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