Potentia is here, and he has everything to thrill you in this new action-adventure game. While many players are already enjoying the game, it seems that many players are also experiencing problems while playing Potentia. According to reports, players are getting random crashes, freezes and black screen issues on Potentia PCs.

The game has evolved since its release, and to help you get the best possible gaming experience in Potentia, we’re here to give you the most common and recommended solutions to problems. Without further ado, let’s move on.

Read on below…

Prior to the commencement of work

To begin troubleshooting, we want you to familiarize yourself with the requirements of the Potentia system. Make sure your computer is powerful enough to handle Potentia. Below are the minimum and recommended system requirements for the game.

Potential minimum requirements

  • Operating system: Windows 7 64-bit, Windows 8 64-bit, Windows 10 64-bit
  • Processor: AMD FX 6300, AMD Ryzen 3 1200, Intel Core i5 2400 or higher
  • Memory: 8 GB RAM
  • Graphics: AMD Radeon R9 285, NVIDIA GeForce GTX 760 of beter
  • DirectX: Version 11

Power Recommended requirements

  • Operating system: Windows 7 64-bit, Windows 8 64-bit, Windows 10 64-bit
  • Processor: AMD FX 8350, AMD Ryzen 5 1400, Intel Core i7 3770 of hoger
  • Memory: 16 GB RAM
  • Graphics: AMD Radeon R9 290, AMD Radeon RX 570, NVIDIA GeForce GTX 1050 or better
  • DirectX: version 12

For those who have not met the minimum requirements, the only way to play Potentia is to obtain an update to the material. Players who meet the minimum and recommended requirements can try the following solutions to solve the game’s problems.

To solve possible problems

Check the integrity of the Potentia steam kit

Read on below…

When a game crashes on Potentia, you should first check the integrity of the game. This process will restore any damaged or missing files that caused your Potentia game to crash. Below are the steps to do this:

  1. Open Steam and click on the Library tab.
  2. Find the power symbol on the left and right-click on it.
  3. Select Properties and click on the Local Files tab.
  4. In this section, click the “Check Integrity of Game File…” button.

Wait for the check to complete and see if the problem is resolved. If not, proceed to the next step.

Updating the PC driver

Another reason why you get a black screen and random game crashes when playing Potentia is that your PC drivers are outdated. Below are the download links for the latest official drivers for your PC.

  • Download the latest version of DirectX
  • Download the latest version of the VCR
  • Download the latest version of the dotNet framework
  • Download the latest GPU drivers

Stop resource-intensive software

There are probably many applications installed on your computer. Some of these applications are constantly consuming resources which may cause Potentia to fail. We strongly recommend that you close the applications you are not using while playing Potentia.

The most popular applications that consume a lot of resources in the background are web browsers like Chrome Browser, media players like VLC and others. You can also check the task manager and see if some applications use a lot of resources in the background.

Remove or temporarily disable the antivirus program.

Another reason why Potentia keeps appearing on your PC is your antivirus program. Antivirus companies like AVG and ESET usually update their software to improve security. It is possible that the Potentia executable file (.exe) is marked as a virus.

If you download Potentia from an official website like Steam, we are 100% sure that the game files are safe. Your antivirus may give a false alarm. Therefore, you should exclude Potentia .exe and see if the problem is fixed.

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